• What are the requirements for using this script?
• Will it affect the performance of my website?
• How many visitors and pages can I track?
• What if someone walks away from their computer but keeps their browser on my page for hours?
• How do I install diligint?
• I have the Trial installed and recently purchased the full version. Do I need to download and reinstall again?
• How is the heatmap generated?
• Why is diligint giving stats for an area without a 'heat signature'?
  

What are the requirements for using this script?

Your webserver needs php installed and your website should be 2 or more printed pages in length. This last requirement is important. Any shorter and you won't get meaningful data.

Will it affect the performance of my website?

No! You will on need to place one line of code into each page you wish to track. It does not affect load times or performance in any way.

How many visitors and pages can I track?

Unlimited. There is no limit to how many visitors you can track or how many pages you can use this with.

What if someone walks away from their computer but keeps their browser on my page for hours?

Diligint will stop recording a visitors movements if they become inactive. You do not have to worry about one visitor skewing your data.

How do I install diligint?

1. Download the Diligint .Zip file.
2. Unzip it and upload the 'Diligint' folder to your website.
3. Paste the following code to the very bottom of the pages you wish to track:

<script language="JavaScript" src="http://www.yourdomain.com/Diligint/include.js" id="includeJS"></script>

Install Update

If you have multiple domains pointing to the same site or traffic often comes to something other than www.yourdomain.com (such as just http://yourdomain.com) may want to set the main domain parameter.

Do this if you want all traffic coming from aliases to be considered traffic to your primary domain (www.yourdomain.com).
If you do not set this, all aliases will be tracked as separate pages.

Put this:

<span id="AliasMain" title="http://www.YourPrimaryDomain.com/Diligint/include.js" style="display:none;">x</span>

Before:
<script language="JavaScript" src="http://www.yourdomain.com/Diligint/include.js" id="includeJS"></script>

Thats it!-

I have the Trial installed and recently purchased the full version. Do I need to download and re-install again?

No, you just need to change your User ID. After you purchase the full version you will receive an email with your new User ID.

Go to: http://www.yourdomain.com/diligint/diligint.php?newID=renew

Enter your new user id and hit submit.

How is the heatmap generated?

The heatmap is generated by special software on our servers. While it does take a minute or two to generated the heatmap, you do not have to worry about going over your host's proccessing limit or installing server side software.

Why is diligint giving stats for an area without a 'heat signature'?

The simple answer is there is a 'heat signature' there but it is very light. Look closely and you'll probably see a blue tint to the area. Your visitors just did not spend much time reading that part of your site.